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SECTION 2 · THE THREE CATEGORIES
SYSOPS · NETOPS · OPINFRA
The nomenclature is organised into three functional categories. They are not silos — they are primary competence domains that define where the engineer's centre of gravity lies. A profile may operate across two categories simultaneously — in small organisations, this is often necessary. But their title remains anchored in their primary category.
◆ SYSOPS — SYSTEMS OPERATIONS
Scope: everything touching operating systems, physical and virtual servers, low-level application services, storage, virtualisation, backup and restoration. It is the layer that transforms metal into usable service.
What SysOps is not: SysOps is not application development. A SysOps engineer may write automation scripts — but does not develop business applications. The boundary is the service layer: below it is SysOps. Above it is the developer.
Physical anchor: a SysOps engineer has touched a physical server. They know what RAID, a storage bay, and a hypervisor are. They can diagnose a hardware fault before opening a console.
◆ NETOPS — NETWORK OPERATIONS
Scope: everything touching networks — cabling, switching, routing, firewalls, VPN, WiFi, WAN, BGP, MPLS, DNS, DHCP, network monitoring. It is the layer that connects systems to each other and to the outside world.
What NetOps is not: NetOps is not security in the broad sense — SecOps is a distinct specialisation that builds on NetOps but is not a sub-category of it. A NetOps engineer secures the network. They are not the CISO.
Physical anchor: a NetOps engineer has cabled a switch. They can read a rack diagram, trace a backbone cable, diagnose packet loss on copper before blaming software.
◆ OPINFRA — CROSS-DOMAIN INFRASTRUCTURE OPERATIONS
Scope: the cross-domain layer that operates infrastructure as a whole — SREs, infrastructure architects, senior operations engineers who master both domains and operate at a level of responsibility over overall system availability.
What OpInfra is not: OpInfra is not DevOps. An OpInfra profile may automate, may write infrastructure code — but their centre of gravity is operational reliability, not feature delivery.
Physical anchor: an OpInfra engineer has documented mastery of the physical layer in at least one domain (SysOps or NetOps) before accessing engineer level.